Welcome to Cleviden Pvt Ltd.. These Terms of Service (“Terms”) govern your use of our website and your purchases from us, including products ordered for delivery or pickup. By placing an order or using our website, you agree to these Terms.

1. About Us

This website is operated by Cleviden Pvt Ltd., a small online store based in the Maldives. If you have questions about these Terms, please contact us at [your email] or [your phone number].

2. Orders and Availability

We try to keep product and stock information accurate, but availability may change without notice. We may accept, reject, or cancel any order if an item is unavailable, pricing is incorrect, or we suspect misuse or fraud.

By placing an order, you confirm that the information you provide is accurate and complete.

3. Pricing and Payment

Prices are shown in [currency] unless stated otherwise. We may change prices at any time before an order is confirmed.

We accept payment by bank transfer and, where available, card payment. Orders may only be processed after payment is received or successfully authorized. You are responsible for any bank charges or transfer fees applied by your provider.

4. Delivery and Pickup

We offer delivery and pickup options where stated on the website or at checkout. Delivery times are estimates only and may vary due to weather, traffic, operational delays, or other reasons beyond our control.

If you choose delivery, you must provide a correct delivery address and ensure someone is available to receive the order where required. If you choose pickup, please collect your order within the stated time window.

5. Food and Product Conditions

For food items and other perishable products, please check the goods promptly upon receipt. Handle and store products according to any instructions provided. We are not responsible for spoilage, damage, or quality issues caused by improper handling after delivery or pickup.

6. Cancellations, Returns, and Refunds

Because some items may be perishable or made to order, cancellations, returns, and refunds may be limited. Any approved cancellation, return, or refund will be handled in accordance with our policy and applicable law.

If you receive a damaged, incorrect, or missing item, please contact us within [X days] of delivery or pickup with supporting details so we can review the issue.

7. Your Responsibilities

• Use the website lawfully and respectfully.
• Provide accurate contact, delivery, and payment information.
• Do not attempt to interfere with the website, orders, or payment systems.
• Follow any instructions related to product storage, use, or consumption.

8. Limitation of Liability

To the fullest extent permitted by law, Cleviden Pvt Ltd. is not liable for indirect or consequential losses, loss of profit, or delays caused by events outside our reasonable control. Our total liability for any claim related to an order will be limited to the amount paid for that order, where permitted by law.

9. Changes to These Terms

We may update these Terms from time to time. The updated version will apply when posted on our website, unless stated otherwise.

10. Governing Law

These Terms are governed by the laws of the Maldives. Any disputes will be handled by the competent courts of the Maldives, unless otherwise required by applicable law.

Template notice: This Terms of Service is a general template for Cleviden Pvt Ltd. and should be reviewed and adapted to fit your business practices and legal requirements.